Bank-level privacy protection.
To prevent unauthorized access to your files, we encrypt them with 128-bit Blowfish encryption before they even leave your computer. Then they're transmitted to our data centers using Secure Socket Layer (SSL) technology, the same security technology used in online banking and e-commerce transactions. Your files remain encrypted on our servers. We even pay a professional security firm to test our intrusion defenses to make sure no one else can access your files.
State-of-the-art data centers, guarded around-the-clock.
Our Carbonite data center facilities are temperature-controlled and equipped with uninterruptible power supplies (UPS) and on-site emergency backup generators with guaranteed fuel contracts. Personnel access is tightly restricted – we use biometric scanners and electronic keycards with PIN codes to control access to our servers. And our facilities are guarded 24 hours a day, 365 days a year.
Security FAQs:
What is encryption?
Encryption is the process of using an algorithm (program) to scramble computer data in such a way that it cannot be read without access to a key (long sequence of characters). Encryption is the most effective way to prevent unauthorized parties from having access to data. There are many types of encryption available; for the most part they differ based on the strength of the program, or algorithm, used to scramble the data. Carbonite uses 128-bit Blowfish encryption to keep your data private.
Can Carbonite employees see the contents of my backed up files?
Your backed up files are encrypted before they leave your computer and remain encrypted at Carbonite's data centers. Access to your backed up files is protected by your encryption key, which is kept strictly confidential. We make it our top priority to keep your data secure and private.
What about hackers?
Could someone steal my data?
We make every effort to keep your backed up data as secure as possible. We pay a professional security firm to test our intrusion defenses. In 2008, Heise Security tested online backup providers by attempting to hack into their systems. Carbonite was one of two companies that passed their test.