How much does Carbonite cost?
Carbonite Online Backup costs $57.95/year per computer.
Every Carbonite subscription offers:
- Unlimited backup of the irreplaceable files on your computer’s internal hard drive
- Unlimited customer support via phone, email or live chat
- Remote access to your backed up files
- Easy account transfer to a new computer
How much can I back up with Carbonite?
There are no limits on your backup storage space. Carbonite will back up all the user-generated files on your internal hard drive whether you have 1GB, 10GB or more.
However, for exceptionally large backups – 200GB or more – backup speed will slow noticeably after the first 200GBs have been backed up.
What does Carbonite back up?
Carbonite backs up the irreplaceable files on your computer – user-generated content such as photos, documents, music etc. We do not back up software programs, temporary files or system files.
Is Carbonite secure?
Yes. Our business and reputation depend on keeping your data safely backed up. We encrypt your files before they leave your computer and send them to one of our data centers using the same security technology used in online banking and e-commerce transactions. Your files remain encrypted on our servers, which are housed in state-of-the-art data centers that are guarded 24 hours a day, 7 days a week.
How does Carbonite compare to other online backup services?
There are a lot of companies that offer online backup, but Carbonite is unique for several reasons:
We make restoring your backed up files fast – and foolproof.
The only reason you back up your files is so you can get them back when you need them. That’s why we’ve focused on making our restore process the easiest in the industry. You can begin restoring files instantly – right from your desktop or from Carbonite.com. You don’t need to wait for us to prepare your files – they’re always available and waiting to be recovered. We even include an automated Restore Manager feature that walks you through the process of recovering all your files – and we put them back exactly where they belong on your hard drive. Plus, if you ever need to shut down your computer or lose your internet connection during a restore, Carbonite will pick up right where it left off.
We give you easy access to your backed up files – anytime, anywhere.
Once your files are backed up by Carbonite, you’ll be able to securely access them from any computer by logging in to your account at Carbonite.com. In addition, you can download one of our free mobile apps and access your files from your iPhone®, Android™ or BlackBerry® smartphone.
We put no limits on your backup storage space.
With Carbonite, you always get as much space as you need for your backup – and you never pay more than $57.95/year per computer, no matter how much space you need. You don’t need to worry about choosing which of your files are important enough to back up and which you’ll have to exclude. And, you don’t need to worry about falling into the next storage tier.
We’re there when you need us.
Carbonite is designed to be simple and hassle-free, but if you ever have questions, or need support, we’re here to help. Unlike most competitors, we offer free support via phone, email and live chat. All our support channels are available to all our customers.